Privacy Policy
Protecting your family’s personal information with the same care we use to design our luxury play experiences.
Last Updated:
Contents
This Privacy Policy explains how Little Legends Play Co. (“we,” “us,” or “our”) collects, uses, protects, and discloses your personal information when you use our website, book our services, or communicate with us.
1. Information We Collect
We may collect several types of information from and about users of our website and services, including:
- Personal Data: Name, email address, phone number, and billing/event address.
- Event Details: Dates, locations, child’s age (for equipment suitability), guest counts, and theme preferences.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
2. Contact Forms & Booking Inquiries
When you submit a contact form or inquiry through our website, we collect the provided information to respond to your request, provide quotes, and facilitate the booking process. This information is stored securely in our customer management system.
4. Payment Information
All online payments are processed through secure, PCI-compliant third-party payment processors (e.g., Stripe, Square). We do not store or have direct access to your full credit card numbers or banking details on our servers.
5. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This includes email marketing platforms and CRM software.
7. Email Communications
If you opt-in to our newsletter or book a service, we may send you administrative and promotional emails. You can opt-out of promotional communications at any time by clicking the “unsubscribe” link at the bottom of our emails.
8. Data Protection
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
9. Children’s Privacy
While our services are for children’s events, our website is not intended for children under 13. We do not knowingly collect personal identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
Images of children at our events are only used in our marketing and social media with explicit written permission from the parents or legal guardians via our media release form.
10. Your User Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. Please contact us to exercise these rights.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Have Questions?
If you need further clarification on our privacy practices or data handling, our team is happy to assist you.
6. Social Media Integrations
Our website may include social media features (e.g., Instagram grids, Facebook share buttons). These features may collect your IP address and the page you are visiting, and may set a cookie to function properly. Your interactions with these features are governed by the privacy policy of the respective social media platform.