Frequently Asked Questions
Everything you need to know about booking with Little Legends Play Co. Don’t see your question? Feel free to reach out.
What is included in a soft play rental?
Our soft play packages typically include foam blocks, a ball pit, soft climbers, animal hoppers, floor mats, and a safety gate. We also offer customization options like bubble houses, slide add-ons, and customized colors to match your event theme.
Is the equipment clean and safe?
Yes! Hygiene and safety are our top priorities. We use hospital-grade non-toxic cleaners to sanitize all equipment before and after every single event. Our equipment is also designed for children under 5 years old and crafted with safety in mind.
How far in advance should I book?
We recommend booking at least 4-6 weeks in advance to ensure availability, as weekends fill up quickly. However, feel free to reach out for last-minute inquiries—if we have an opening, we would love to accommodate you!
Do you offer outdoor setups?
Absolutely! We can set up in your yard or at a park. For outdoor locations, we require a dry, level surface free of debris, pet waste, and sharp objects. We also strongly recommend a canopy to protect the equipment from direct sunlight, so it doesn’t get too hot for the little ones.
What is your cancellation policy?
We require a non-refundable deposit to secure your date. If you need to cancel, the deposit can be applied to a future event within the next 6 months. Please note that cancellations must be made at least 7 days prior to your event.
Can I pick the ball pit colors?
Yes, of course! We offer a wide range of ball colors to perfectly match your theme. Let us know your palette during the booking process, and our design team will create the perfect combination.